Great attitude love having her work on my hands

I am a black woman with really thick, curly, coarse, long natural hair. I wanted a deep condition and a trim and communicated my concern with being assigned an inexperienced student to cut my hair because doing my hair can be a challenge even for an experienced tech. I was reassured that only an experienced tech would be cutting my hair and there would be a rep from the school to supervise while my hair was being done. I was however, assigned a Vietnamese tech who only has experience doing Vietnamese hair and only speaks Vietnamese. He had no idea what he was doing with my hair and the school rep that was supposed to supervise, also was not familiar with doing my type of hair and was not present for the majority of the services including the cut. When the tech went to cut my hair, I requested that he cut my hair when it was dry and not in its wet state however, due to the language barrier, he proceeded to cut my hair while wet. He then attempted to blow dry my hair with no comb, brush etc. which caused me to have to communicate via Google that he would need a paddle brush. He then only dried my ends with a warm blow dryer and the root of my hair was still wet. I then requested to use the dryer to show him how to properly blow dry my type of hair however, he grabbed the blow dryer and attempted to dry the root of my hair by briskly moving his hand back and forth on my scalp which caused my hair to become extremely tangled. At the end of my experience, my hair was washed in cold water; I don't believe i received the deep conditioning treatment that i paid for because there was never any heat used at any point during my wash and i was never left to allow any deep conditioner to penatrate my hair. My hair was cut uneven because it was never combed through prior to the cut and was cut on wet hair; it took me hours to de-tangle my hair due to the improper way that it was dried. Due to this experience, I feel I paid for services I never received and I will not return to this salon for future services.

Facial was amazing, great Stylist Pedicure Stylist was great too I paid for a deluxe manicure but only got a regular one and the pedicure stylist was never told I was having a deluxe one, and at the end I asked and she put the lotion and hot towels. I did like the place but it needs better communication.

This place is a hidden gem! The admins and students are always so friendly and welcoming. I come for pedicures and manicures, and find it relaxing and enjoyable. Because it’s students working on you, they take their time and do not rush through. Give it a try, I think you’ll find it a great place!

Thank you Anthony for service! Love the haircut!

Thea was super sweet and did an amazing job!! I would return to her for another cut🥰

The salon is very clean, and the technician is excellent. I love the products they use. I’m so happy with the results!

I left with my hair really frizzy and the instructor told the student it was fine. The instructor would have took over and made it right than just saying to add serum it looks fine. I understand she was a student but I had places to go after and I shouldn’t have been left like that. My pedicure and manicure came out good, just disappointed there was no white nail polish and the color selection was small.

Great cut, everyone was very nice I’ll be back.

I had a real great experience, thank you very much. Highly recommend!

Michael & Hailey were lovely, very gentle to my mom and I but we chatted the whole time which was very fun! Love them both a lot, happy to be their last pedicure 🤍

I wanted to share a concern about the environment I experienced while receiving services yesterday. I overheard students making negative comments about long nails, eyelashes, and even body-shaming others. This was disappointing to hear in a beauty school that should be teaching students to help people feel confident and respected regardless of their style preferences. A professional and supportive environment should be encouraged in an accredited beauty college. I hope the school can address this and reinforce professionalism among the students.

I got a Facial with micro abrasion l, my skin is glowing right now.

Best haircut experience in a long time